Mobile Game Truck Policies


PRIVACY POLICY
Castleberry Rolling Video Games is committed to protecting your privacy. We use the information we collect on the site to make bookings with Castleberry Rolling Video Games as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

DAMAGE/INJURY
Rolling Video Games of Northern VA or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Rolling Video Games of Northern VA reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Rolling Video Games of Northern VA and its employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

REFUND/CANCELLATION POLICY
A valid credit card or debit card is required to guarantee and pay for your Castleberry Rolling Video Games Party reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. There will be a $100 cancellation fee for all parties or events canceled after payment is received and within 30 days of scheduled event. NO REFUND in the event of your party reservation being canceled within 14 days of your event. Castleberry Rolling Video Games will make every effort to postpone your event, with no penalty; to another date should cancellation be necessary.

FOOD/DRINK
Rolling Video Games of NOVA does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

ALCOHOL/DRUGS
You may serve alcohol at a Rolling Video Games of NOVA event or party; however, drugs of any sort will not be tolerated in or around the Rolling Video Games equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

TIPS
The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

PHOTOS:
Please like us (Rolling Video Games of Northern VA) on Facebook! We love to post pictures on our page. [By booking your event with us you agree to the use of event photos on our Facebook page — unless we are notified in advance.]

TRAILER PARKING AND DRIVEWAY ACCESS:
We must have a safe and approved place to park. We also need a fairly level area to park our truck and trailer. We will not travel on UNPAVED single-lane access roads or driveways due to safety concerns for our staff and equipment.

Booking any party constitutes your agreement with our policies.