Laser Tag Policies


PRIVACY POLICY
We are committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

DAMAGE/INJURY
Rolling Video Games of Northern VA or any of its employees will not be responsible for any damage to property resulting from a laser tag event. This includes both above ground and below ground property/equipment damage. Additionally, Rolling Video Games of Northern VA reserves the right to charge the client’s credit card for damages to our equipment resulting from the careless or willful damage of same by client’s guests. Rolling Video Games of Northern VA and its employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

REFUND/CANCELLATION POLICY
A valid credit card or debit card is required to guarantee and pay for your  reservation. There will be a $25 cancellation fee for all parties or events canceled after payment is received. There will be a $100 cancellation fee for all parties or events canceled after payment is received and within 30 days of scheduled event. NO REFUND in the event of your party reservation being canceled within 14 days of your event. We will make every effort to postpone your event, with no penalty; to another date should cancellation be necessary.

BAD WEATHER
Our Laser Tag is designed for all types of weather conditions, but Laser Tag play can be affected by severe or very wet weather (unless indoor play at a larger venue is planned.) There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (heavy rain, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated heavy rain, snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

ALCOHOL/DRUGS
You may serve alcohol at a Rolling Video Games of NOVA event or party; however, drugs of any sort will not be tolerated in or around the Rolling Video Games equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

TIPS
The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

PHOTOS:
Please like us (Rolling Video Games of Northern VA) on Facebook! We love to post pictures on our page. [By booking your event with us you agree to the use of event photos on our Facebook page — unless we are notified in advance.]

WAIVER:
All participants must have a signed “hold harmless” waiver prior to participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian.  Download waiver form here.

Booking any party constitutes your agreement with our policies.

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